Do you have a business that deals with rental equipment? Do you want to improve customer support? Then worry no more because a good point of rental software provides you with all the solutions which would help you handle all the enterprise needs and promote customer satisfaction. It can be used in all businesses size and will only need the business owner to identify the business need and customize the software to meets the needs of the need of the business. In the course of our discussion in-depth about the software and how it improves the company.
Key Features Of a Good Point Of Rental Software
- Online Booking
A good Point of rental software would have an important feature which enables the customer to make the booking of the equipment online. It’s a key feature in the business, and it has boosted the growth of the business by enhancing by increasing the number of booking in the business. Customer can access the software on the cloud and access all the rental equipment which the business is offering to their client in the market.
- Scheduling Of Equipment
Another key feature which the software has is the scheduling of the equipment in the business for the customer. There are vital details that are much needed in the business; the software would provide a regular report. For instance, you need to know the available equipment for hire and rented one to avoid double-booking in the business. Using the manual booking, it would be hard for the business to have effective scheduling of the equipment.
- Maintenance Management
While handling the equipment, there is always wear and tear, and you need to have reliable data regarding the equipment. A good Point of rental software would promote the management of the equipment in the business and avoid the situation where there is no available equipment for hire. The software would book all the equipment on the software, and the system would give the dates as to when the equipment would undergo maintenance.
- Payment Feature
Point of rental software would have a key feature where it supports different online payment methods, thus making the payment easier and secure. For instance, the software would accept PayPal, which is one of the online payment methods, which is trusted by many customers in the market.
When the customer access the software and want to make the reservation and found multiples payment method, he will have enough trust in the system, unlike when the software only support one payment method.
- It’s Available On The Cloud
The point of rental software is generally available on the cloud, which is major progress in terms of technology. Customers can access the software online and make the reservation for the equipment. On the other hand, the employees of the business can also access the software on the cloud, which, unlike the traditional system, which could only get accessed from a specific location. An employee of the company can respond to the queries or make a record of the booking everywhere if connected with the internet.
The Function Of A Good Point Of Rental Software
- It Enhances Asset Management
Point of rental software’s primary purpose is to help the business owner to manage all the assets which the business has in possession. The software has a key feature where all the equipment in which the business has been recorded since the purchase to the disposal. It will be possible to track all of them and ensure there is proper maintenance, thus promote excellent customer satisfaction in the business. At times managing many assets in the company is a challenge, but the software has made it possible.
- It Helps In End Day Reconciliation
In the rental business making the day, reconciliation is a challenge due to the nature of the transactions. However, with the help of the software, you can make the necessary reconciliation by retrieving all the bookings and the payments made on a particular day. In addition to that, the software has the option of reconciliation, and this makes the reconciliation simpler to the accountants.
If your business has the bike rental manager, then you can automate all the transactions, and this will make it possible for the reconciliations. In addition to that, the payment is broken down to ensure they have been recorded down effectively.
- It Promotes The Security Of Data
The security of the customer details is very important, and they should not get relayed to the third party. All the work which is done in the business would be made secure and stored in safeguarded serves with a good back-up. For instance, the information gets stored on the cloud, which is a reliable server. The business would need to have the BRM, which would get connected with the software, and this would make the software operates effectively when the information gets stored on the software.
- It Helps Customize Suitable Packages
Point of rental software is essential software in the business because it could be used to customize suitable packages for the business. Online customers would make the booking depending on the information available online, and the software will be customized to ensure the customers get good packages. It’s upon the business to ensure they design all the packages which would attract more customers in the market and increase the booking.
- It Promotes Tracking Of The Equipment
Once all the equipment has been booked with the software, it would be easy for the software to track them and ensure the business gets updated reports. For instance, there is a need to know the available equipment and the rented equipment at any given time before the business could compile the report.
CONCLUSION
There are great benefits that come with a right point of rental software, and the business needs to introduce the software. However, you need to ensure that you secure the right software, which would help to manage all the assets that the business is dealing with. Also, to note is that the you needs to equip the employees with the necessary skills to improve customer satisfaction.