Rental companies are faced with an interesting problem regarding price calculation. There are several ways of pricing rental equipment, but no one best method works for all businesses. Rental rates may be fixed or calculated based on the number of hours rented, by the day, or by the week. One company may offer package deals, while another offers discounts for early bookings.
But what are the correct factors to consider when considering a price quote? What is needed is an average rental rate and something that can offer incentives and attract customers. This article will discuss setting the right rental rates for customer satisfaction, retention, and company profitability.
A) Fixed rates
First, consider the type of price calculation for your equipment rental rates: fixed or time-based. You can come up with a fixed rate for renting your equipment. Rental companies (Like sports rentals, furniture rentals, or camera rental shops) often use this method as it is very simple, and customers will not complain about hidden charges. Also, if you need to offer discounts on some days, it would be very easy to subtract the amount from the total fee.
For instance, if you rent bikes, you can price them at $50 per full day (Whether it is used for three or eight hours).
However, there are several issues with such a pricing method:
- The equipment rates may get too high if you charge an equal amount for your rentals. For example, charging $200 daily for a video projector is quite expensive, while someone needs it for half a day and expects to pay $100. If the customer decides to go over the allotted time because he is having a conference and has to show more slides than expected, he/she will still have to pay another $200 for an extra day. Therefore, you need to factor in the type of equipment and how frequently it will be used to achieve customer satisfaction.
- Customers may be turned off if your rental rates are too high compared to other companies that offer lower/flexible prices for the same equipment. If you cannot provide cheaper rates than competitors, consider adding incentives to your packages, such as free shipping or an extra battery.
- These fixed fees do not incentivize customers to return again the next time they need equipment, or they may opt for other companies that offer lower rates on their rentals.
Calculation by day or week. This is mostly used by companies that offer longer-term rentals, providing customers with a fixed amount for their rental period. In this type of plan, there may be discounts for early bookings and additional fees if the equipment is returned late. However, this pricing plan is unsuitable for many businesses as it does not provide them with a steady flow of income.
Package deals. In this case, your company offers multiple pieces of equipment as a package, so the price can be discounted from the regular rates. If you use this method, make sure that the package gives customers great value for their money and that the pieces of rental equipment complement each other.
It is also good to offer additional services free of charge when you offer package deals. For instance, if the customer rents a backhoe loader, he may need to pay additional fees for bringing it to his work site, which can be avoided if your company offers free site delivery.
Reward rates. This is useful for retaining regular customers. If you offer this, ensure that the customer receives value for his loyalty to your company by offering discounted rental rates on top of his existing discounts. But don’t go overboard with this method, as it can lead to frequent disputes with customers who are not satisfied with what they are getting for their loyalty.
B) Flexible (Usage-based) pricing
According to a study, customers prefer usage-based rental plans as they give the flexibility to use the equipment. They would return the item when they were done and pay only for the time they used it. For example, a customer needs a hospital bed for under a week; others may need them for several months. You can attract more customers and retain them longer by offering such flexible rates.
While this method is less confusing to customers, it can be very difficult for a rental shop to calculate the usage every time without mistakes (Specialty when they still use pen and paper). Also, the billing systems may be complicated for this pricing method.
Calculation by the hour. This is the most common method of all rental companies because it allows for quick calculations. It also offers flexibility to your customers since they can prolong or shorten their rentals anytime, depending on their needs. However, this pricing plan requires detailed knowledge of operating costs to determine the ideal price.
To have a successful rental business with usage-based prices, you must consider how often your customers will return and how much they will borrow from you. If there is high traffic throughout the day in your shop, you need to consider using software to manage your rental business.
Other factors to consider:
1) Bundled equipment and freebies
Another option is to include additional items in your rentals without increasing prices. Customers get freebies such as batteries or chargers with their deliveries of heavy-duty equipment. You can also discount bundled packages, such as $100 for a laptop, projector, and tripod.
On the other hand, you can offer different rates for different equipment to encourage regular customers to rent more expensive items. For example, suppose your company focuses on Event Rentals. In that case, you may give a lower rate for digital cameras than flat-screen TVs since the latter is very commonly used in hospitals.
2) Location of the rental business
The location of your rental store is another factor to consider when deciding on the best pricing method for your business. If you want to attract customers from a specific area, you may offer lower local rates than other stores around the city. This strategy will allow you to bring more foot traffic, maximize profits, and minimize losses from lost customers due to high rates.
On the other hand, if you have a store in a busy downtown area with high foot traffic, package deals or bundled equipment could be your best option to not deter potential customers. These targeted bundles can help increase sales and maximize profits.
For pricing strategies to be profitable, you must conduct marketing research and determine the best rate for your location. Once you know your target demographic, you can create rates favorable to most customers in the area.
It is also important to consider how easily customers are willing to commute for highly competitive prices since rental businesses often compete on their prices like any other retail store. When customers can find your store easily, you can set lower rates without fear of losing them.
4) Research Equipment Costs
One of the first steps in generating a rental charge is to look for past and present average prices. It will be helpful if there is historical data on how costs have changed over the years. With that information, one can easily determine if raising or lowering equipment rates is necessary.
If there isn’t enough data, consider asking other equipment and event rental companies for pricing and policies. This can be an efficient way of getting past information relevant to the industry. It will also provide a chance to compare rates and policies with competitors.
5) Price Comparison
The prices of renting equipment should be compared to those of similar brands and competitors. Without doing so, setting the right rental rates to attract customers and encourage retention will be difficult.
Depending on the location and type of equipment, you may need to offer lower prices than others for customers to rent from you. Retail stores commonly use this strategy to promote a certain brand or lower-cost items to increase customer traffic and purchases/rents.
Comparing the average cost of renting equipment and policies and terms should give an accurate picture of how many potential customers are willing to pay for rentals. The more accurate the data comparison is, the easier it will be to determine a fair rental price.
Most equipment rental companies have site pricing calculators that help clients estimate how much it will cost them to rent equipment. It is also a good way of ensuring you get the best rental rates. There are cases when the quoted rate is lower than expected, which may be because of inaccurate or incomplete information used to compute the average cost.
6) Incentives, Discounts, and Package Deals
If you want to further reduce your rental rates, consider offering discounts and special incentives for early bookings. If you need equipment for a large-scale event, it would be best if you could reserve it around six months in advance. This can be a good way of reducing the average rental rates for your equipment, allowing you to maintain profitability while retaining customers.
Tip: The best time to offer package deals is during off-peak seasons when profit is less of an issue. You are advised to provide additional services that can be used to attract customers. You can offer extra equipment, free shipping, and other attractive services to make the rental package more appealing to potential clients.
7) Residual Value of Equipment
One of the most important factors in setting rental rates is setting equipment values. This is particularly true for equipment that is rented out long-term or those that are kept after an event has ended. The actual value of the equipment needs to be higher than the total cost of renting it over a certain period. Otherwise, companies will experience heavy losses.
8) Calculating Cost Per Day
With rental rates computed, the next step is determining how much it will cost daily. The standard average rate of renting equipment can be $100 to $150 daily, depending on location and type of service offered. With that figure in mind, clients can estimate costs for hiring equipment.
One important thing to consider is that rental rates vary depending on the type of equipment used. Thus, if per-day prices are given, you can expect customers to ask for a more specific price range, so they’ll know how much it will cost them to rent equipment per hour or day.
9) Mileage-Based rental rates
If rental rates are not set according to how much it costs daily, consider offering mileage-based rates instead. This type of pricing is common for large equipment rented out over long distances.
The cost of renting equipment will usually be added to the shipping price, which can greatly increase the total cost. This is why it is best to avoid renting equipment if you do not have enough space to store it.
The number of miles covered by the rental service will indicate how much customers need to pay for shipping. Location, mileage, and size are important factors that should affect the cost of renting equipment. If delivery services or fees are too high, you may lose customers and the potential rental income.
To determine the right amount to be charged for mileage-based rates, compute how much it will cost per mile to rent equipment. If renting large equipment, expect costs to go upwards of $3 per mile for each hour or day covered by a service contract.
Important factors when considering rental rates:
Rental companies must consider important factors to set the right price. The most common criteria include:
Customer segmentation. This is necessary, especially if you want to retain and attract new customers. Knowing what kind of clients will rent from you will allow you to charge them accordingly. You must also know how much they are willing to pay to determine the right package deals and incentives. Some customers can afford higher rental rates, while others may opt for cheaper options with fewer amenities.
Market conditions. The price of your equipment must be competitive with other rental companies. In addition, if competitors charge low rates for their equipment, you should ensure that your rates are not too high, or else it will be difficult to retain customers.
Inflation rate. This is an important factor, especially in countries with unstable economies and inflationary trends. If the economy is stable, then this will not be considered. But if prices are constantly increasing, you should ensure that your rental rates keep up with inflation to retain and keep your customers loyal.
Project location. The price of equipment rentals must vary depending on the distance or travel time between the company’s warehouse and the customer site. There may also be additional fees for bringing equipment to the job site.
Type of work done. Some projects require heavy-duty equipment, while others only need the most basic ones. This will be taken into consideration when you are setting rates to attract customers with different needs.
TIP: Not all businesses use the same rental rate calculation method, which ultimately depends on your business model and the type of equipment you will rent. However, in most cases, when calculating rental rates for heavy equipment, companies multiply the daily rate by the expected number of days to arrive at a total price.
How about sports equipment rentals rates?
Generally, there are a lot of factors that go into determining the price of renting out sporting equipment. These include:
1) A uniform price policy will help you retain and attract new customers. On the other hand, constant changes in rental prices may irk some clients, especially if they have been renting from you for a long time.
2) Competitive prices are necessary, especially to attract new customers. However, if the price of your equipment is too low compared to other sports rental companies, you may be giving away money to compete with them. But even with the most competitive rates for boxing glove rentals, there will always be customers who would still choose to rent from your competitors.
On the other hand, if rental rates for sportswear are too high compared to those of other sports companies, some customers may opt to rent from a company with cheaper rates or just buy their own equipment instead.
Therefore, it is important to consider all these factors carefully when establishing a uniform price policy for your sporting goods.
Example: How to choose your rates for renting out bicycles?
According to the American Rental Association (ARA), “the key to establishing a fair rental rate is providing value. This means delivering an item of greater use or enhanced performance while still being affordable.”
As with other sports equipment rental companies, you have to set competitive rates for bicycle rentals to attract new customers and retain your current ones. You must also consider the price of brand-new bicycles from reputable manufacturers and their maintenance costs.
In calculating rental rates for bicycles, it is important that you first determine how long each customer will be renting your equipment.
For example, for one-day rentals, you can multiply the daily rate by the number of days each unit is rented. In cases where a bicycle is rented for two or three consecutive days, just add a 10% discount to each extra daily rate. This way, those who rent from you for just a day get encouraged to rent more days.
|1st hour||2nd hour||3rd hour||Every next hour||Full day|
|1st day||2nd day||3rd day||Every next day||Full week|
All in all, whether you are renting out sports equipment or heavy machinery, it is important that you carefully consider your market niche before establishing rental rates for your equipment. This way, you can attract more customers without sacrificing too much of your profits!
Your checklist for rental rate calculation
- Calculate the cost of your equipment.
- Determine what rate you want to charge for each item and how many days it will be rented out for
- Figure out how much money you’ll make by renting an item at that rate over a period of time.
- Compare the profit from one rental with the total amount you would have made if you had bought the same equipment outright.
- Decide which option is more profitable, and create rates accordingly.
- Add any other fees, such as late fees or delivery charges if applicable
- Create a chart detailing all your prices so customers can easily compare them when deciding on their rental needs
In conclusion, it is important to carefully consider all these factors when establishing a uniform price policy for your sporting goods. In other words, you must consider the quality of your equipment if you want to attract more customers. Remember that value-added services should always be offered to compete with other companies in the industry.
You can effectively increase your profits and customer retention rate with the right information and knowledge about calculating equipment rental rates. Always consider what type of policies would be most beneficial to your customers to keep them coming back. The ability to constantly come up with new ways of attracting clients is important and can be an excellent way of building a good rapport with your customers. This also applies to other rental businesses, like medical equipment, party supplies, or furniture rentals.