If you are thinking about getting ski rental software for your business, then you need to be aware of the features that it should have. You also need to know what makes a great ski rental management software and bike rental software. Luckily, we’ve compiled a list of the five most important features and what makes them so important!
A user-friendly interface
Customers are the lifeline of any business, so it’s essential to have software that caters to their needs. This is why it’s important to have the ski rental management software be user-friendly.
The ability to manage customers
Customers must pay you and manage their rental preferences if you want them to return. A good ski rental management software should allow you to manage your customers’ preferences so that they can return to your business repeatedly.
Having this capability also makes it easier for you to process new orders. For example, you can quickly see if the customer has already rented skis or snowboards since you saved their preferences and know what size they need to order. This saves your business time so that you can focus your attention on more important issues.
The ability to manage reservations, including the ability to cancel or change them at the last minute.
Being able to manage reservations for your ski rental business isn’t just convenient – it’s imperative. Any ski rental software will need to allow you to view reservations, change them, cancel them, and make new ones. This feature is essential since it can happen at the last minute that somebody decides they won’t be able to use their reservation or somebody else shows up to take it instead of those who reserved it originally.
You need to be able to change the order at any time. This includes adding or removing a renter, adding or removing items, extending the order time, cancelling the order, and refunds.
Calculating ski DIN number automatically
The DIN setting calculator is a handy tool to help you determine the correct release force for your binding. Based on input like boot sole length and weight, it can calculate how much pressure needs to be applied to achieve proper ski stance and estimate what level of ability someone else would need if they were mounting these bindings onto their skis too!
Calculating the DIN number is a very time-consuming process. However, good ski rental software should automatically give you this number based on the customer’s input.
The ability to track inventory and make sure you have enough equipment for all renters at all times
Enough equipment can differentiate between successful and unsuccessful days for any ski rental business. Tracking your inventory, no matter where you are, is important if you want complete control over what’s happening at all times. This is why it’s important to have inventory tracking because it will help you make sure that you have what you need at all times!
Re-Ordering Past Orders (of the same customer)
Renting ski sets is a long process. First, you must find the proper ski and boot size for each customer and ensure it fits them. There is no way around this. But you always have some returning customers who want to rent the same ski sets as before. So if your ski rental software can re-order the previous orders (Of the same customer), that would be a life-changer.
This would make the software more time-saving and effective for ski rental managers. Having this feature in your ski rental software is beneficial, and it is amazing how many ski and bike rental companies don’t have it.
Staff Management
Ski rental managers hire employees that don’t stick around for very long, which is not something they are proud of, but it is one of the facts of their business. If your ski rental company doesn’t have the time or knowledge to manage your employees through software, you will start to lose money and time in the long run.
Having this feature in your ski rental software can be very helpful for ski rental managers that don’t have enough time or knowledge to manage their employees through software.
The ability to accept online payments
Accepting online payments through your software system is hugely beneficial because you can reduce some of the costs of running your business. You can also make more profits from online payments because there are no third-party fees involved, which is why ski rental management software needs this feature to give all customers the convenience they deserve.
An easy way to generate reports on your rental activity
Different reports can benefit people who run ski rentals – inventory, sales, returns, etc.
Access to reports is essential because they allow you to gain valuable information to help your business grow. This is why it’s important for the ski rental management software you choose to have an easy way to generate reports on your rental activity when making decisions moving forward!
Customizable pricing based on time, size, or other criteria
The ability to set custom pricing is important if you want to get the most out of your rental business. This is why ski rental management software needs this feature to price your rentals in a way that works best for you and your customers.
Adding Multiple Renters to One Order
Ideally, when you rent out equipment for a special occasion, like ski or bike rentals, customers come with groups of friends and family members.
This means that each group will have many items to be rented. For this reason, it is important to have an easy way to add multiple people to one order in ski rental software and bike rental software.
For example, a ski group might have eight people in it. Each person should have their signature on the liability agreement, which means the system needs to allow multiple signatures per order so you can get all of them without adding each separately. In this case, adding multiple people at once is essential for simplifying the order process.
In addition, it’s helpful to be able to remove people from an order if necessary. For example, if someone decides not to ski, you should be able to remove them without entirely restarting the process of signing up or changing any of their information. This adds convenience and reduces unnecessary errors from re-including a renter that was left out of order. To summarize, the ability to add multiple renters per order makes ski rental software and bike rental software easier to manage.
Separate Signatures for Renters
Creating separate signature fields for renters is one of the top features requested for ski rental software.
As we discussed before, Whenever a rent order is placed, it should be signed by all renters separately. This document will be attached as a PDF to the specific customer in your database, making it very easy to find all the agreements made by that person with just a single click.
Sign on behalf of children.
A good Ski Rental Management software should cater to clients’ business needs who permit their children to use certain facilities.
As such, the ski rental management system must offer an option for users to allow guests other than adults to sign on behalf of children. This would make it easier and more efficient for both parties and provide the parents and guardians peace of mind.
Integration with social media platforms
Today, we live in a world where sharing is the ‘in’ thing. It is possible for anyone to like or share anything on social media platforms such as Facebook, Twitter, and Instagram. With these new changes happening almost daily, it would be ideal for a ski rental management system to integrate the chosen business’s website with these social media platforms. This would allow users to share information about the company on their social media pages easily and effortlessly, giving your business more exposure.
It is important for people renting skis or bikes to access social media platforms because many of their customers would share their experiences online. In addition, this would attract many people to come and try what they have experienced.
Accessibility from any device, anywhere
Accessing your ski rental management software from anywhere is important if you want convenience. This is why ski rental management software needs this feature because it will be more convenient and may lead to more rentals!
Ability to add custom fields
This is a no-brainer. If you are in the rental business, you must add custom fields to suit your specific needs. Each company has its specific requirements that the ski rental software must meet. Even the best software might lack the fields needed by some businesses. So, creating custom fields for your rent order would be helpful if you wish to add a note, offer, or special announcement.
Ability to import data feeds
This would be extremely important if your business relies on Google AdWords or social media ads for marketing purposes. Many ski rental software allows importing data feeds from these sources. If you want to ensure the feed is compatible with the software, research or contact a sales rep from one of these apps.
Backup and restore
What good is a software app if you cannot back up your critical data? Remember that system failures happen to everyone, even users of the best ski rental management software. To ensure you can back up data easily and restore them when needed.
Export to CSV file
Some ski rental software can export your data in a CSV file, which is very useful, especially if you want to work with other software. For example, this would be a must-have if you wish to use Excel or Google Sheets for your business. In addition, you can export your data and upload it on Google Sheets to use it as a base for comparison with other business data.
Email and text notifications on the bike rental management software
Let your customers know their orders have been approved or are pending – completely automated!
- Text notifications for your customer when their order is ready
- An email notification with a link to view their order on a map.
- Receive a copy of the text/email you sent yourself for future reference.
- Customize your text message and email sent.
- Customize the subject line for your email notification.
- Send a follow-up or reminder message to anyone who has not picked up their order.
- Manage all your orders from one place – no need to log in/out to check or change status orders.
The ability to upload photos of your equipment
The ability to upload photos of your equipment is important if you want renters to know what they’re getting. This is why ski rental management software needs this feature because it will be more convenient and may lead to more rentals!
Make some equipment rental-only, such as boots, skis, helmets, etc.
Making sure some equipment is rentals only is important because it prevents your customers from wanting other things.
Make some equipment Borrow-only, such as Gloves, Baskets, Etc.
Sometimes you have items you’re lending to your customers free of charge. For example, some bike rental shops give helmets and bike locks to their customers as borrowed items. Your rental software should keep track of these items’ inventory without needing to add pricing for them.
Ability to handle multiple locations
Managing multiple locations is not an easy task. All the information about the customer has to be centralized, but different location can have their policies. Most software allows you to create users with different access levels (e.g., admin vs. manager). So, managing all the information, transactions, and reports would be easy for your employees.
Additionally, your software needs the option to manage these locations without any confusion. For example, if your business has three branches, you should manage all of them using just one account. Otherwise, managing will complicate you because each location will require individual access.
Mobile app for easy access from a smartphone or tablet
A mobile app is essential to ensure your employees can work anywhere and anytime. Information must always be available to do their job fast enough, without wasting any time. Customers will also love the fact that you are using modern technology.
A mobile app lets you easily interact with customers around the shop. For example, you can find the items they like to rent, scan the barcode and attach them to the order fast and efficiently.
Accessible customer service through email, chat, phone, or in person
Customer service is needed when you need to fix bugs or resolve problems while your customers are waiting in line impatiently. This could be anything from building a new reservation, fixing an online booking, or implementing technical improvements to improve the system. Good rental software should have customer service through email, chat, phone, and in-person readily available to you.
Security
Security features protect against fraud or theft of information from customers’ credit cards, contact information, and billing information.
A good ski rental management software should have a credit card security feature that helps prevent fraud or theft of information from customers’ credit cards. This is very important as the skiers frequently place orders using their credit cards. In addition, this system needs to protect against unauthorized usage as well.
Additionally, the software should keep the customer contact information and billing information secure by having a security feature. This can help ensure that no one can access this information without permission. For example, only rental managers will be able to see this information. And they can use it for confirmation before placing orders. It is possible through background checks to find out if the customer has any negative history.
Final Thoughts
If you’re looking for ski rental management software that will help your business run more efficiently and provide an excellent customer experience, then look at the features we have outlined in this blog post. We want to ensure that when you find what is suitable for your company, it provides everything you need and exceeds your expectations. The best way to do so is by joining our Facebook Group, which offers constant ideas and inspiration from other members using similar products! What else would be helpful to know about these essential features? Comment below with any questions or concerns.